Let’s answer your questions.
Here you’ll find simple explanations to help you better understand how
we make digitization work for you
FAQ - Have Questions?
General Questions -
Digitization is the process of converting physical documents, images, and other media into digital formats for easier storage, access, and sharing.
Digitizing your documents ensures instant access to critical information anytime, anywhere. With powerful search capabilities, you can quickly locate records in seconds instead of sifting through paper files. This not only improves efficiency and collaboration but also helps reduce storage needs and safeguard your information.
We can digitize a wide range of documents, including papers, photos, contracts, invoices, receipts, and more, from small formats to large-format maps, blueprints, and posters, using an array of specialized scanners designed to handle various document sizes and types.
In most cases, you can simply provide your files as they are, and our team will take care of the preparation — including removing staples, clips, and sticky notes, and organizing documents for high-quality scanning. If extensive culling or reorganization is required, we’ll guide you on the minimal steps needed, while still ensuring the process is as seamless and stress-free as possible.
Services and Process -
We provide end-to-end document management solutions, including high-quality document scanning, data entry, OCR for searchable PDFs, customized indexing, file compression for efficient storage, and secure digital archiving. Our services are designed to make your records easily searchable, accessible, and manageable. In addition to digitization services, we offer comprehensive needs assessments to evaluate your current document management processes and determine the most effective digitization strategy for your organization.
We use high-quality scanners and software to ensure accurate and legible digital copies. Our team also reviews and verifies the digitized documents for quality control.
Yes, we offer customized solutions to meet your specific requirements, including file format options, metadata tagging, and indexing.
Security and Confidentiality -
Yes, we offer both onsite and offsite scanning options. If your documents cannot leave your premises, our team can set up secure scanning operations at your office, ensuring minimal disruption to your daily workflow. We bring the necessary equipment and expertise, so you get the same high-quality results without your records ever leaving your location.
Physical documents are processed in our secure, climate-controlled facility with 24/7 CCTV surveillance and restricted access to authorized personnel only. Digital documents are stored on our secure servers, which are protected by robust security measures, including encryption, firewalls, and access controls, to ensure the confidentiality and integrity of your data.
We follow strict security protocols, including secure transportation, storage, and handling of documents. Our staff is also trained to maintain confidentiality and adhere to data protection regulation
Yes, we comply with relevant data protection regulations, to ensure the secure handling of sensitive information.
Delivery and Support -
We can deliver your digitized documents via secure online portals, FTP, external hard drives, or directly integrate them into your existing content management systems, such as SharePoint, depending on your preferences.
We provide ongoing support, including technical assistance, indexing, and metadata management, to ensure you can easily access and manage your digitized documents.
Cost and Timeline -
Our pricing depends on the volume, type, and complexity of the documents. We offer competitive pricing and customized quotes for your specific needs.
The timeline varies depending on the scope of the project. We work efficiently to meet tight deadlines and provide regular updates on the project’s progress.